Contact Us

Contact Us

Your satisfaction is important to us. If you have any questions or concerns about your order, please contact our customer support team first. We will do our best to provide a helpful solution.

Customer Service Email

Email: lunimesd@aftersalesteam.online

We Can Help With

  • Order tracking
  • Shipping updates
  • Product questions
  • Damaged or incorrect items
  • Returns and refunds
  • Replacement requests

For Faster Assistance

Please include your order number and the email address used to place the order when contacting us. If the item is damaged, defective, or incorrect, please include photos or videos so we can help you faster.

Before Opening a Dispute

Before opening a dispute or chargeback, please contact us directly. Most order issues can be resolved faster through our customer service team, and we are happy to help with a suitable solution.

Our team usually replies within 24-48 business hours. If you do not see our reply, please check your spam or junk folder.

Thank you for your patience and understanding.