FAQs

1. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options available at checkout.
2. How can I track my order?
Once your order is shipped, you will receive a tracking number via email.
You can use it to check your delivery status anytime.
3. How long does shipping take?
Shipping times vary by destination, but most orders arrive within 7–15 business days.
Please check your shipping confirmation email for details.
4. Do you offer free shipping?
Yes! We offer free shipping on orders that meet our current promotional threshold.
5. How do I choose the right size?
Each product page includes a detailed size chart.
If you need personal sizing advice, feel free to contact us—we’re happy to help!
6. What is your return & exchange policy?
If your item arrives damaged, incorrect, or does not fit, please contact us within 30 days of receiving it.
We will assist you with a return, exchange, or refund based on your situation.
7. What if I receive a defective or wrong item?
We’re truly sorry!
Just contact us with your order number and photos, and we will resolve it promptly.
8. Do you offer customer support?
Absolutely. Our customer service team is always here to assist you.
Contact us:
📧 service@Lunimesd.com